Reference

What You Agree to When You Use pb77

These terms set out the rules that govern your account, your transactions through bKash, Nagad, and Rocket, and how we handle disputes.

Account eligibility rulesbKash, Nagad & Rocket payment termsWithdrawal conditionsAccount suspension policyJurisdiction notice

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How These Terms Apply to Your Account

pb77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By registering and using your pb77 account, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — deposits via bKash, Nagad, or Rocket; game participation; withdrawal requests; and any communication with our support

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team. We may update these terms when our services change or when regulatory requirements shift. When that happens, we will notify you through your registered account before the changes take effect. Continued use of your account after that notice counts as acceptance. These terms do not
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override your rights under applicable Bangladesh law. If any clause is found unenforceable in your jurisdiction, the remaining clauses stay in force. Eligibility to use pb77 depends entirely on the laws of your region — it is your responsibility to confirm that accessing this platform is
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permitted where you are. We do not make representations about legality in any specific location. Your account wallet, including any pending bKash or Nagad transfers, is subject to verification before withdrawal is processed. Rocket payments follow the same verification path. Keep your account credentials secure; you
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are responsible for all activity carried out under your login.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT PROTECTION

How We Protect Your Account and Data

Your account security and the integrity of your transaction records are central to how we operate. Here is what we do on our side, and what you can request from us.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure, in line with applicable financial record requirements.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account.

Requesting Changes

To update your registered name, mobile number, or linked wallet details, submit a request through the account message centre with supporting identification.

Who to Contact

For data queries, account corrections, or to request a record of your transaction history, reach our account team via live chat or the in-account message centre.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a dispute about your account or a transaction, our support team is the right starting point. You can reach us through live chat, email, or your account message centre — whichever works for you on mobile or desktop.

Team online

Live Chat

Open the chat widget from your account dashboard. Our team handles terms queries, account disputes, and payment clarifications directly in the chat window.

Email Support

Send a detailed message to our support address from your registered email. Include your account ID and the specific clause or transaction you are querying.

Account Message Centre

Log in and use the in-account message centre for a written record of your query. Responses are tracked and tied to your account history.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account access, and your rights.

Your eligibility to use pb77 depends on local law in your specific region. We recommend confirming that access is permitted where you are before opening an account. Players in Dhaka and other cities should check their local regulations.

Contact support through live chat or the account message centre with your transaction reference. We will cross-check the transfer record against your account wallet and respond with a resolution or a request for further verification.

We will always notify you through your registered account before material changes take effect. Continuing to use your account after that notice means you accept the updated terms.

Submit a closure request via the account message centre. Any verified balance in your account wallet will be returned to your registered bKash, Nagad, or Rocket number after identity verification is complete.

Any clause found unenforceable under applicable law in your jurisdiction is severed from the agreement. The remaining terms stay in force and your statutory rights are not affected by anything in this document.

We retain account and transaction data for the duration your account is active and for a defined period after closure, consistent with financial record-keeping requirements. You can request a copy via the account message centre.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPb77 Banking InfoPrivacy Policy InfoAbout Us

What You Agree to When You Use pb77

How We Protect Your Account and Data

Data Retention

Account Security

Requesting Changes

Who to Contact

Reach Us About These Terms

Live Chat

Email Support

Account Message Centre

Common Questions About These Terms

01 Do these terms apply differently depending on where I am in Bangladesh?

02 What happens if I dispute a bKash or Nagad transaction?

03 Can pb77 change these terms without warning?

04 How do I close my account and what happens to my wallet balance?

05 What are my rights if a clause in these terms conflicts with Bangladesh law?

06 How long does pb77 keep my account and payment records?

Terms & Conditions

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